Welcome to the CyberTracker Help Center! Whether you're getting started or need troubleshooting assistance, we're here to help you make the most of our employee tracking solution. Find answers to frequently asked questions, detailed guides, and more below.
1. How to Sign Up for CyberTracker
Getting started is easy! Simply click on the "Sign Up" button on our homepage, provide your details, and you'll be ready to begin tracking your team’s activities right away.
2. Setting Up Your First Team
Once you're logged in, follow these steps to create your team:
- Go to the Team Setup section in the dashboard.
- Add your team members and assign roles.
- Set up your first project or task.
1. Updating Your Profile
Edit your personal information and preferences anytime by going to Settings in your account menu.
2. Subscription and Billing
View your plan, update payment methods, or cancel your subscription through the Billing section in your account.
3. Changing Team Settings
Adjust your team settings, manage permissions, and update roles from the Team Settings section.
1. Why Is My Time Not Tracking?
Ensure that you’ve clicked the Start button to begin tracking time. If you’re still facing issues, check for any connectivity problems or app updates.
2. How to Reset My Password
If you’ve forgotten your password, go to the login page and click “Forgot Password”. You’ll receive an email to reset your password.
3. App Crashing/Slow Performance
Try restarting the app or clearing the cache. Ensure you’re using the latest version of CyberTracker for optimal performance.
If you still need help, our support team is here for you. Reach out to us via:
- Email: support@cybertracker.com
- Phone: 1-800-123-4567
- Live Chat: Available 9 AM – 6 PM (Monday to Friday)
We’re happy to assist with any issue you encounter!
Community Forum
Join our CyberTracker Community for discussions, tips, and troubleshooting help from other users.
